Ice Cream Parlour Supervisor | Beddgelert, Eryri

Learn to make and serve some of the best ice cream in the UK!
 

Glaslyn has been making award-winning artisan ice cream in Beddgelert since 1970. We're the oldest ice cream parlour and pizzeria in Eryri (Snowdonia), still run by the same family three generations on.
 

We're looking for someone who wants to build a career with us and is just as excited about serving a queue of happy ice cream customers as learning to make the ice cream itself. If you love food, enjoy people, and like seeing something through from the mixing bowl to the cone, this is the job for you.
 

Making it

We'll train you to make our ice cream and sorbet by hand, the Glaslyn way. You'll:

• Weigh, mix, pasteurise and freeze ingredients to our own recipes

• Decorate finished products

• Fill and label pots for our wholesale customers

• Keep production records and food safety standards spot on
   

Serving it

Out front, you'll lead shifts in our parlour. You'll:

• Welcome customers, recommend flavours and keep the queue moving

• Organise and support a team of Catering Assistants

• Open and close the parlour, operate the tills and cash up

• Handle allergen questions and queries
   

What we offer

• £24,570 a year (equivalent to £13.50 an hour), paid evenly all year round

• Permanent, annualised hours contract averaging 35 hours a week

• Around three months off over winter, while still being paid

• One day off every weekend

• Paid breaks

• Free meals on shift

• Seasonal parking permit in Beddgelert

• Full training in ice cream production

• Training and development in a growing business

• A small, friendly family team
   

About the hours

We're a seasonal business, so you'll work more hours in spring and summer and fewer in the quieter months. Your salary stays the same every month, so you get steady pay all year with a proper winter break.
 

What we're looking for

• Experience in catering, hospitality or food production

• Customer service experience

• Some experience leading or supervising a team (desirable)

• Level 2/3 Food Hygiene certificate, or willingness to get one (we'll support you)

• Accurate and careful with recipes, measurements and records

• Calm under pressure and good at keeping a busy team on track

• A real passion for great food and great service

• Able to stand for long periods and lift ingredient sacks and deliveries (up to 25 kg) using safe manual handling techniques. We will consider reasonable adjustments.

• Welsh speaker (desirable, not essential)
   

No ice cream making experience? No problem. We'll teach you everything.

Beddgelert is a rural village with limited public transport, so you'll need a reliable way of getting to work.
 

How to apply

Send your CV and a short covering letter about why you'd like to join us to bon@glaslynices.co.uk by 25th October 2026. Note that applications without a covering letter will not be considered.

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Interviews will be held between 1st-3rd November. The position will start on 1st February 2027.

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Any questions? Email Bonnie at the address above, and you can access the full job description by clicking on the button below.

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Glaslyn is an equal opportunities employer. Applications are welcome in Welsh or English.