Privacy Policy for Glaslyn Ltd
1. Introduction
At Glaslyn Ltd, accessible from www.glaslynices.co.uk and glaslyn.square.site, we are committed to safeguarding the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions or require further information about this policy, please contact us here.
2. Scope of This Privacy Policy
This Privacy Policy applies solely to the data collected through our websites and online activities. It does not cover data collected offline or through third-party websites or services that we do not control.
By using our websites, you consent to the collection and use of your personal information as described in this policy.
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3. Information We Collect
Personal Data You Provide
When you interact with our website, we may collect the following information:
• Contact Details – Name, email address, phone number, postal address.
• Account Information – If you create an account, we may collect your company name and other relevant details.
• Correspondence – When you contact us directly, we may receive additional information such as message content and attachments.
Automatically Collected Data
We may collect certain data automatically when you visit our website, including:
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• IP address
• Browser type and version
• Time and date of access
• Referring/exit pages
• Clicks and navigation behaviour
This data helps us analyse website traffic, improve user experience, and maintain security.
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4. How We Use Your Information
We use the information collected for the following purposes:
• To provide, operate, and maintain our website and services.
• To improve and personalise user experience.
• To analyse and understand website usage trends.
• To develop new products, services, features, and functionalities.
• To communicate with users regarding customer support, updates, marketing, and promotional content.
• To detect and prevent fraudulent activities and enhance security.
We do not sell, rent, or trade your personal data to third parties.
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5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, improve website functionality, and gather analytical data.
What are cookies?
Cookies are small files stored on your device that allow websites to remember your preferences and activities.
How We Use Cookies:
• To recognise repeat visitors and preferences.
• To track how users interact with our website.
• To serve relevant content and advertising.
You can manage or disable cookies via your browser settings. For more information, visit What Are Cookies.
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6. Log Files and Analytics
Like many websites, we use log files to analyse visitor behaviour. The data collected includes IP addresses, browser types, ISP details, timestamps, and referring pages. This information is not linked to any personally identifiable details and is used for security, troubleshooting, and improving website performance.
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7. Third-Party Advertising and Services
We may use third-party services, such as Google Ads, that employ tracking technologies to serve relevant advertisements. These services may collect data, such as IP addresses and browsing habits, to tailor ads to your interests.
Please note that we do not control third-party cookies. We recommend reviewing the privacy policies of any third-party advertisers or services you interact with.
If you prefer, you can opt out of personalised advertising via the Your Online Choices website.
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8. Your GDPR Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
• Right to Access – Request copies of your personal data.
• Right to Rectification – Request corrections to inaccurate or incomplete data.
• Right to Erasure – Request deletion of your personal data under certain conditions.
• Right to Restrict Processing – Request limitations on how your data is processed.
• Right to Object – Object to data processing based on legitimate interests.
• Right to Data Portability – Request transfer of your data to another organisation.
We respond to all requests within one month. To exercise your rights, please contact us here.
For more information about your rights, visit the Information Commissioner’s Office (ICO).
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9. Data Security & Retention
We implement appropriate security measures to protect your personal data from unauthorised access, loss, misuse, or alteration.
We retain personal data only for as long as necessary to fulfil its intended purpose or comply with legal obligations.
If you request data deletion, we will securely erase your information unless we are required by law to retain it.
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10. Children’s Privacy
Protecting children’s privacy online is a priority. Glaslyn Ltd does not knowingly collect personal data from children under the age of 13.
If you believe a child has provided us with personal data, please contact us immediately, and we will remove the information as soon as possible.
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11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Modified” date.
We encourage you to review this policy regularly to stay informed about how we protect your privacy.
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12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Glaslyn Ltd, Glandwr, Beddgelert, Gwynedd, LL55 4YB
Last Modified: 10/02/2025